Shipping Information

Rush Delivery And Processing

If you need something in a rush, we can arrange for faster delivery. Please call us at 1-909-677-9229 for rush delivery charges

(If we receive your order by 12 noon PST Monday through Friday, you'll receive your purchase within three - seven business days; orders placed Saturday and Sunday three-seven business days from Monday.) Please note that the charge for rush delivery is in addition to standard Shipping or Free Shipping. This rush service is not available for some oversized items, out of stock items, or for items shipped outside the contiguous 48 states.

Holiday Shipping Schedule (expedited)

Memorial Day – Monday, May 27

Shipping Order By Date Receive Delivery On or Before
Standard UPS Monday, May 20, 11pm PT Friday, May 24
Delivered by UPS 3 Day Service
Rush UPS Thursday, May 23, 9am PT Friday, May 24
Delivered by UPS 1 Day Service

Father's Day – Sunday, June 16

Shipping Order By Date Receive Delivery On or Before
Standard UPS Monday, June 10, 11pm PT Friday, June 14
Delivered by UPS 3 Day Service
Rush UPS Thursday, June 13, 9am PT Friday, June 14
Delivered by UPS 1 Day Service

Independence Day – Thursday, July 4

Shipping Order By Date Receive Delivery On or Before
Standard UPS Thursday, June 27, 11pm PT Wednesday, July 3
Delivered by UPS 3 Day Service
Rush UPS Thursday, July 2, 9am PT Wednesday, July 3
Delivered by UPS 1 Day Service

Labor Day – Monday, September 2

Shipping Order By Date Receive Delivery On or Before
Standard UPS Monday, August 26, 11pm PT Friday, August 30
Delivered by UPS 3 Day Service
Rush UPS Thursday, August 29, 9am PT Friday, August 30
Delivered by UPS 1 Day Service

Ground Delivery

FedEx Ground delivery will only deliver to the front door of your location as they are not allowed to enter your home. Prior to scheduling delivery the home must be free of construction with a driveway that is passable. Customers do not need to be home for delivery. However, if the items are damaged from transportation, its the customers responsibility to note the damage by calling FedEx at 1-909-677-9229 immediately upon inspection.

 

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Prices + Sales Tax

Except as otherwise noted, all sales are made by Sunset Bamboo and the local sales tax for delivery destination is also charged. Orders shipped to California locations are F.O.B. destination point which means title passes in California. For further assistance please call our customer service department at 1-909-677-9229 or send an email to sunsetbamboo@yahoo.com

Additional Questions?

If there's something you can't find here, feel free to get in touch with us directly.

From United States, US Territories, and AFP/FPO

Phone: 1-909-677-9229 (7 days a week, 9am to 8pm PST)
Email: sunsetbamboo@yahoo.com
Fax: None