Quality Assurance - See The Difference
How does Sunset Bamboo™ differentiate? More than simply offering the best bamboo products at volume-discounted pricing, we hold ourselves, and our suppliers and partners, to a five step process that assures quality control. This confirms that every product we offer meets the highest standards in both raw materials and production, and does so with consistency. Accept this as our guarantee that you’ll receive the highest value ordering from us.
The Assure5Pro™ Plan is fully integrated into the development and manufacture of all of the products we offer. Our formalized plan sets forth the guidelines for our bamboo growers and manufacturers and clearly articulates the processes they must follow to reach our expectations, and in turn, offer products that meet your needs.
Details about the Plan are included below.
Sunset Bamboo™ is the only domestic distributor offering exclusively organic bamboo products. This means that all of the bamboo in the products we offer has been grown to certified organic standards that assure the least impact to the growing environment and provides the greatest support for the ready and rapid renewal of the bamboo. When you work with Sunset Bamboo™, you have the quiet confidence of supporting a company that has adopted the business principles to minimize its environmental footprint.
Commitment to Growth and Customer Service
We recognize that a corporate commitment to quality, sound environmental practices and focused discipline will satisfy and retain customers. In doing so, we can fuel our growth and the expansion of our product line to meet all of your décor and entertainment needs. The final component of our quality control is customer service which we define as exceeding your expectations in every purchase and interaction with us. This is our promise to you.
The Assure5Pro™ QC Plan involves 5 steps:
Step 1. Analysis Phase — Identify areas of opportunity and target specific challenges.
Step 2. Design Phase — Generate solutions through idea generation. Identify the required resources to implement the chosen solution and baselines to measure.
Step 3. Development Phase — Formulate a detailed procedure for implementing the approved solution.
Step 4. Implementation Phase — Execute the solution.
Step 5. Evaluation Phase — Build measurement tools, monitor implementation, and evaluate measurements to baseline. This phase is performed throughout the entire process.
Our approach to achieving excellence is based on quality people using quality processes and quality tools