About Ratings & Reviews

Ratings & Reviews:

Bamboo Ratings

At Sunset-Bamboo, we care — and so do our customers. We welcome your honest opinion about the product-positive or negative. We don’t remove reviews because they are critical. We believe all helpful information can inform other customer’s buying decisions.

Ratings & Reviews- faq's

  • From any product or page click "Be the first to write a review." Once you click on this button, you will be directed to a page where you will be asked to log in or register. Your email address is linked to your account and ties all of your reviews, purchase and account information back to you. Your email address will not be displayed with your review.

    Click "Submit" to advance to "My Dashboard" page. This will allow you to view all your reviews, purchases and account information, you will need to go back to the product page and submit the review

  • There is an overall five-star rating scale for each product. One star (poor) is the lowest rating, and five stars (excellent) is the highest. Click on the star that you'd like to select for your overall rating.

  • When writing a review, please keep it focused on the product and remember the review is just your experience. Include relevant details and omit extraneous ones. Lay out your experience with relevant information to your complaint or compliment and if you have any shipping or customer service issues, please Contact Us directly. Please do not include personal contact information or non-sunsetbamboo.com URLs. For more information, read our full Submission Guidelines

  • Click on the "Submit Review" button to submit your review. Once your review has been submitted it will be sent to our moderators for posting. Your review may take 2-3 days prior to being posted on our web site.

  • All reviews are read and reviewed by our moderation team to ensure that they meet our guidelines. While most reviews will be posted if they are on-topic and not abusive, moderating decisions are subjective. Content and submissions that do not follow our review/moderation guidelines will not be posted If any of the content is found not relevant to a product Read the full Submission Guidelines