Submission Guidelines

Ratings and Reviews

You are responsible for the content that you submit and you must ensure that your content complies with our Submission Guidelines. Provided that your content complies with the Terms and Conditions we will generally post ratings and written comments within ten (7) business days of you providing it to us.


      • You must be a legitimate customer of to write a review.
      • You must use a legitimate email address. This is for registration purposes only and will not be published on the site.


      • Your review should be an honest and fair reflection of your experience as a customer.
      • Provide specific details about what you did and did not like about a product.
      • Your written comments should support your star ratings to assist others rather than confuse.
      • Content containing swearing, profanity or offensive or threatening language will not be published.
      • Reviews containing unsolicited advertising or promotions are not permitted.


      • Once a review has been submitted, we will check it to make sure it meets our review guidelines. If for any reason your review does not meet our guidelines, we'll notify you by email.
      • All content on Rate and Review system represent the opinion(s) of the person submitting the content.
      • By submitting a review you agree to the Submission Guidelines and other terms placed on the site; including but not limited to Terms of Use and Privacy Policy.
      • Your review should not address customer service, shipping or purchasing matters. Please contact Customer Service directly with questions or comments regarding these issues.